Server Operations Engineer II

Roles and Responsibilities Coordinate and track server or rack provisioning activities, including OS deployment and configuration Perform large-scale server onboarding, configuration, and service provisioning in remote environments Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues Resolve a range of technical issues, from hardware alerts to network and OS-level problems Maintain accurate data in asset management, ticketing, and configuration tracking systems Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination Handle service provisioning updates and changes as required Collect and verify asset data for accuracy and compliance Submit and track media destruction requests and ensure compliance documentation is completed Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP) Participate in on-call rotation to address operational issues and incidents Escalate unresolved or complex problems to senior Server Operations Engineers Assist in developing and maintaining policies, procedures, and operational documentation Required Qualifications / Skills Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools Understanding of server operations, interdependencies, and lifecycle management Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely Basic networking knowledge (MAC addresses, Subnets, TCP/IP) Ability to understand and execute simple Shell/Bash scripts Strong communication skills in English, both written and verbal Ability to work effectively under pressure, with a proactive and responsible work ethic Collaborative team player who can also work independently Preferred Qualifications Experience with large-scale or remote OS installations (e.g., PXE boot) Familiarity with asset and inventory management tools Time and project management experience Scripting or programming knowledge for automation (Python, Bash, etc.) Salary Range $66,120.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!