Program Manager, Student Wellbeing Resource Center

Compensation Type: Salaried ‎ Compensation: $69,840.00 ‎ The Student Wellbeing Resource Center connects students with foundational needs resources for their emotional, financial, physical, and social wellbeing through partnerships and collaboration, training and capacity building, and student-led initiatives across multiple campus locations. The Program Manager leads the coordination and continuous improvement of programming, assessment processes, and student success initiatives. This includes managing relationships with campus and community partners, data tracking, and academic outcomes reporting. ‎ ‎ ESSENTIAL JOB FUNCTIONS Program Management Designs, implements, and expands programs for emotional, financial, physical, and social well-being. Cultivates external partnerships and supervises program delivery. Tracks, evaluates, and manages programming; identifies grants and other resources to support students' success. Collaborates with multiple College departments and key external partners cohesively to support students. Creates communication materials and impact reports; assists with grant applications, fundraising efforts, and accreditation documentation. Leads implementation of a strategic outreach plan to increase student awareness, participation, and community partnerships. Data Reporting & Analysis In collaboration with the Office of Institutional Effectiveness, leads tracking of student participation and outcomes. Maintains databases, conducts program evaluations, and generates reports to guide institutional planning and reporting. Analyzes and summarizes information to assess effectiveness and planning for department. Ensures exchange of information in reports to divisions, committees, and administration. Develops project reports including updates on internal and external partnerships with ongoing data management to document student progress. Collaborates with team members to prepare and present status reports to all levels of management.Maintains a centralized database of key metrics, including outreach activities, student engagement, and response trends. Ensures accurate, confidential handling of sensitive information. Compiles and submits regular reports on program outcomes, including monthly progress updates, an annual summative report, and ad hoc data requests. Stays attuned to best practices for holistic student support and develops cross-department plans to collaboratively support student success. Engages in ongoing program evaluation of Student Wellbeing and Support based on data and student feedback. Utilizes data to track activities, evaluate effectiveness, to make recommendations for institutional and department changes, and improve ongoing student success initiatives. Partnerships & Collaboration Builds relationships with internal partners and external organizations to support student development and workforce alignment. Acts as a Wellbeing and Support liaison in cross-departmental efforts. Provides holistic student support by collaborating with all student service offices, academic programs, support services, workforce partners, faculty, academic leaders, and other administrators to align programming with college-wide retention efforts, improve academic success, career alignment, persistence, completion, and student success initiatives. Student Outreach & Engagement Maintains excellent working relations with students and internal and external partners. Maintains regular communication and working relationships with campus departments, keeping them informed of current activities and working collaboratively to achieve institutional priorities. Monitors student communication with support of coordinators and facilitators. Communicates with the team and support networks about updates, success action planning, and ongoing support and tracking via phone, e-mail, and other electronic means. Conducts follow-up outreach with students to gauge progress and address support needs. Collaborates closely with student support networks, key College departments, and key external partners to support students. As needed, develops and conducts workshops using a variety of delivery formats. Utilizes a variety of technology and tools to aid in instructional design and delivery. Facilitates classroom presentations, group/club presentations, and others as requested with peer educators. Conducts training and onboarding for new students and new employees pertaining to Student Wellbeing and Support. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications A Master’s Degree in Higher Education, College Student Development and Counseling, Education, Business Administration, or a related field Demonstrated experience in progressive leadership in Higher Education Administration, Career Services, Academic Advising, or Academic Student Support and Retention State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). *An appropriate combination of education, training, coursework, and experience may qualify a candidate. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status. There has never been a better time to join Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. Columbus State is one of the largest community colleges in Ohio and in the nation, serving more than 41,000 students annually. Since we opened in 1963, we have served students and employees from all backgrounds. Columbus State offers more than 200 programs leading to a variety of associate degrees, certificates, and BSN program. In addition, Columbus State has more than 3,000 dedicated employees with decades of service who work alongside new talent to share knowledge and experience. The college is fully accredited by the Higher Learning Commission. Check out our Fast Facts to learn more. For more information on the Columbus State's community impact, please check out our Community page. Columbus State’s mission is to educate and inspire, providing our students with the opportunity to achieve their goals. Our vision is that the college is Central Ohio’s front door to higher education and a leader in advancing our region’s prosperity. Columbus State Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits or privileges of employment, please contact our ADA Office at ADAEmployee@cscc.edu. For additional information on accommodations please click here. Columbus State Community College strives to foster an environment where everyone is welcomed into our learning and working community. We celebrate the humanity of every individual and value inclusive learning and working environments for all. We commit to removing barriers and expanding access for all of our people while respecting their unique lived experiences. Ultimately, we center our growing community and our students’ success in all of our work. STATEMENTS IN ACCORDANCE WITH OHIO REVISED CODE SECTION 3345.0216 Columbus State educates students by means of free, open, and rigorous intellectual inquiry to seek the truth. Our duty is to equip students with the opportunity to develop the intellectual skills they need to reach their own, informed conclusions. Columbus State does not require, favor, disfavor, or prohibit speech or lawful assembly. Columbus State seeks to create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community. Columbus State’s duty is to treat all faculty, staff, and students as individuals, to hold them to equal standards, and to provide them equality of opportunity, with regard to those individuals' race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression. Final candidates are subject to successful completion of a background check and/or MVR check as well as a 10-panel drug screen required during the pre-employment process (required for most positions). Columbus State wants to ensure that candidates are well-equipped for their interviews. We understand that you are interviewing "us" just as much as we are interviewing you. Please let your Talent Acquisition Partner know if there if you have any questions about benefits, retirement, all-things Columbus State, or anything else regarding our process.