Sales Support Coordinator

Salary: Competitive Salary + Bonus + Excellent Benefits So, who are we? We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Support Coordinator based in Branston, Burton on Trent (DE14 3PD), you’ll be responsible for: To accurately and professionally manage our customer orders delivering great service to meet their expectations. To be the main point of customer contact providing all updates and relevant information. Provide clear communication to our customers regarding lead times, call off’s deliveries, stock availability, credit limits, returns, project updates and other relevant information. Liaise with stakeholders to ensure products are in stock in a timely manner ready for customers. Build relationships with key suppliers. This is a full time role working 40 hours a week - Monday - Friday 08:00am - 5.00pm. And here’s what we’d like you to have: . A customer focused attitude. Great communication skills. Proven experience in organisation, prioritisation and the ability to multi-task. Prior experience working in a fast paced environment. And if you have Plumbing & Heating, Construction or Sanitaryware experience then that is a bonus. We look forward to receiving your application! Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.