Complex/Area Director of Sales & Catering

Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are currently seeking a Complex/Area Director of Sales & Catering for the beautiful Faro Blanco Resort & Yacht Club and Courtyard Faro Blanco Resort.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the Corporate Office lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we enjoy having fun.

Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm!

Sound like you? We look forward to reviewing your resume!

The Complex/Area Director of Sales & Catering is responsible for the strategic leadership, revenue generation, and overall performance of the sales, catering, conference services, and business development functions for Faro Blanco Resort & Yacht Club, Curio Collection by Hilton, and Courtyard by Marriott Faro Blanco Resort. Reporting directly to the Complex/Area General Manager, this position serves as the senior commercial leader for both properties and is accountable for maximizing group, transient, catering, event, and banquet revenues while expanding market share and strengthening the resorts' position within the Florida Keys hospitality market. The Complex/Area Director of Sales & Catering will develop and execute comprehensive sales strategies, lead all sales and catering professionals, cultivate key client relationships, oversee revenue-driving initiatives, and collaborate closely with Revenue Management, Food & Beverage, and Operations leaders to ensure exceptional customer experiences and optimal financial performance. This role is expected to drive top-line growth through proactive business development, strategic account management, innovative marketing partnerships, and flawless event execution while maintaining compliance with Noble House Hotels & Resorts, Hilton, and Marriott brand standards. 

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field preferred.
• Minimum of 7 to 10 years of progressive hotel sales leadership experience, including at least 3 to 5 years as a Director of Sales, Director of Sales & Marketing, Complex Director of Sales, or equivalent senior commercial leadership role.
• Previous experience leading sales and catering operations within full-service hotels, resorts, destination properties, or luxury hospitality environments.
• Proven success managing multi-property sales organizations and achieving aggressive revenue, market share, and profitability goals.
• Demonstrated expertise in group sales, catering sales, conference services, transient business development, wedding markets, social events, and corporate account management.
• Strong track record of generating and growing revenue through strategic sales planning, prospecting, client retention, and market penetration initiatives.
• Experience developing annual sales plans, budgets, forecasts, market analyses, and performance targets.
• Advanced knowledge of hotel revenue management principles and the ability to collaborate effectively with Revenue Management teams to optimize total hotel profitability.
• Proven ability to negotiate complex contracts, secure high-value business opportunities, and manage key customer relationships.
• Strong understanding of sales analytics, pipeline management, pace reporting, demand forecasting, and market intelligence.
• Experience overseeing catering and conference services operations, ensuring seamless event execution from contract through post-event evaluation.
• Familiarity with Hilton and Marriott sales platforms, systems, and brand programs preferred.
• Proficiency with CRM systems, Delphi, CI/TY, sales automation tools, and Microsoft Office applications.
• Exceptional presentation, communication, networking, negotiation, and relationship-building skills.
• Ability to lead, motivate, develop, and retain high-performing sales, catering, and conference service professionals.
• Strong financial acumen with experience managing sales expenses, budgets, ROI analysis, and profit-focused decision making.

The OFFER:

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay – Your Pay before Payday, health insurance (medical, dental, vision), 401k plan with employer matching, Paid Time Off, holidays, and Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide. This position is eligible for quarterly/annual bonus potential.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.