Account Manager Trainee

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for an Account Manager Trainee. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends! A hybrid work environment is available with this position. A DAY IN THE LIFE AT ARROWHEAD In this position, you will develop the knowledge and skills to provide technical and advanced administrative support to our producers. You will also develop the knowledge and ability to provide consultation and technical support as the first point of contact for customers. Additionally, you will compile data, perform routine and non-routine tasks, and processes renewals and endorsements to support the underwriting process. Client Management You will provide an outstanding client experience focusing on daily policy management duties like: Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate in our agency management system (Applied/EPIC). Personally manage higher level changes. Our CSR group handles most of the COIs but if something is mission critical (e.g. a change in location) we want your expertise to take care of it. Handle billing related issues and work directly with Accounting to address past due balances. Marketing A big piece of hitting the ground from Day One in this role is renewing and remarketing an existing book of business. Renewal marketing prep includes updating policy information, gathering loss reports, processing renewal information received from our clients, and completing applications/submissions. Working with insurance company underwriters to receive timely and accurate quotes. Preparing renewal presentations and proposals, and binding/reissuing policies. EXPERIENCE WE NEED IN THIS ROLE Bachelor's degree and zero to two years related experience in the insurance industry and/or an equivalent combination of education and experience. High level of organizational ability and attention to detail. Able to manage multiple priorities and complete tasks and assignments in required timeframes. Excellent customer service skills. Excellent written and oral communication skills. State Property and Casualty license is required within the first 90 days of employment. WHO IS ARROWHEAD? Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers. AWESOME JOB PERKS Arrowhead Automotive offers a benefits package that meets today’s most important needs and includes: Pay range is $24.04 to $31.25/hour depending on experience + annual bonus potential Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account. A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. Flexible Work Schedule – It is important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits. For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.