Director, IT Infrastructure Services (R6338)
Shield AI
First seen here Oct 18, 2026.
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Full description
Job Description:
The Director of IT Infrastructure Services leads the strategy, engineering, delivery, and operational excellence of the company’s core enterprise infrastructure services across Network Engineering, Cloud Platform Engineering, and Infrastructure Services. This role is responsible for ensuring the availability, performance, scalability, security, and cost efficiency of the global technology foundation that enables business operations, engineering, enterprise applications, and mission-critical services.
This leader owns the operating model and technical roadmap for enterprise networking, cloud platforms, on-premises compute and storage, data center services, infrastructure automation, and cloud identity. Success in this role means resilient, performant, and secure services, predictable delivery, effective capacity and lifecycle management, strong operational discipline, and infrastructure platforms that can scale with the company’s rapid growth and evolving business requirements.
As a senior IT leader, the Director establishes architecture standards, service-management practices, operational metrics, and investment priorities across hybrid infrastructure environments. The ideal candidate brings deep technical and leadership experience in enterprise networking, cloud platforms, data center infrastructure, and DevOps practices, as well as a demonstrated ability to build and lead high-performing teams in security-conscious, high-growth environments.
The role has three direct-report organizations:
- Network Engineering
- Cloud Platform Engineering
- IT Infrastructure Engineering
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