Social Media Intern

Please Note: This internship is being offered Primary Location: Grand Rapids, MI Employee Status: Part-time, Hourly Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: The Social Media Intern will report to the Social Media Manager and provide day‑to‑day support to the Social Media Specialist. This role will be responsible for executing assigned daily tasks that help increase engagement and strengthen brand presence across social platforms. The intern will assist with responding to social media messages and reviews, monitor social listening tools, generate performance reports, and support light content creation in collaboration with the design team. This position will also help draft and organize content libraries, monitor social trends, and publish entry‑level organic social posts in alignment with brand guidelines. What You'll do: Monitor and respond to social media messages, comments, and reviews including Google, BBB, and app reviews, in a timely, professional, and brand‑aligned manner. Assist with day‑to‑day management of organic social media channels including monitoring social listening tools to track engagement, sentiment, and emerging trends. Gather, compile, and maintain weekly and monthly social media performance reports. Support light content creation in collaboration with the design team including graphics, captions, and templates. Draft, organize, and maintain social content libraries and schedule assets. Publish entry‑level organic social media posts according to brand guidelines and approvals. Track platform updates, social trends, and competitor activity to inform content planning. Support increased campaign volume by executing repeatable production and engagement tasks. Ensure accuracy, consistency, and adherence to brand and compliance standards across all social outputs. What You'll bring: College student at freshmen, sophomore, junior, senior, or master level status, or a recent college graduate within the last 3 months. Major in Marketing, Advertising, Communications, Public Relations, Journalism, Digital Media, or a related field. 3.0 GPA or greater preferred. Experience creating social content and familiarity with major social platforms (including Meta's Facebook, Instagram, TikTok, YouTube, LinkedIn, and X) preferred. Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer LMCU is an Equal Opportunity Employer Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union! LMCU is an Equal Opportunity Employer