Senior Officer, Area Sales Manager, Consumer Banking Group

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Responsibilities Lead, mentor, and drive a team of sales professionals to achieve gold loan acquisition and portfolio growth targets within the assigned territory. Formulate and execute localized sales strategies to expand market share and increase customer acquisition for gold loan products. Ensure strict adherence to credit policies, gold valuation standards, risk management frameworks, and regulatory compliance guidelines. Monitor team performance metrics, conduct regular reviews, and implement coaching programs to enhance productivity and service quality. Collaborate with internal stakeholders, including credit, operations, and audit teams, to ensure seamless loan processing, secure safekeeping, and risk mitigation. Maintain high standards of customer relationship management and efficiently resolve escalated customer queries. Requirements Degree in Business, Finance, or a related discipline. Demonstrated experience in sales management and team leadership within the consumer banking or financial services sector, with specific exposure to gold loans. Strong understanding of gold loan valuation processes, collateral risk, and market dynamics. Proven track record of meeting sales targets and effectively managing distribution networks. Excellent interpersonal, communication, and stakeholder management skills. Strong analytical, problem-solving, and decision-making capabilities. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Palacode Job: Product Sales Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.