Sales Support Specialist I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Work Shift (if applicable): Shift 1 (United States of America) Job Description: Salary: $25.74 to $33.32 hourly Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location. As a Sales Support Specialist, your impact is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth. What to Expect Schedule: 40 hours weekly, Monday- Friday, Hours scheduled between 6:30am and 7pm with occasional evenings/weekends Our comprehensive total rewards support you, your family, and your future with: Medical, dental, and vision insurance 401(k) with 5% company match Tuition assistance up to $5,000 per year Free basic life and AD&D insurance Free short- and long-term disability insurance Paid time off Employee Resource Groups Recognition and perks As a Sales Support Specialist I, you’ll get to: Coordinate and support virtual and onsite blood drives in alignment with enterprise goals. Engage blood drive coordinators to increase donor participation and retention. Assist with donor recruitment initiatives, including outreach to first-time donors. Maintain accurate records and ensure data integrity using established systems. Support special projects and assist with training and onboarding of new and existing staff. Provide high-quality customer service to internal and external customers. Ensure compliance with internal SOPs, external regulations, and software usage standards. Collaborate with field teams and cross-functional partners to support operational success Requirements and Preferences: Required: Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration), or an equivalent combination of education and experience. Valid in–state driver's license required. Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment. Prior sales experience, particularly in customer facing or outreach roles. At Vitalant, you are more than a team member—you are a connector, a motivator, and a lifesaver. If you are passionate about making a difference and thrive in a role that blends community engagement, strategic planning, and goal-oriented results—apply today and become a vital part of something greater. #CSRAD Location: 717 Yosemite Street Denver, CO 80230 Job Category: Sales / Community Outreach Contact Information: careers@vitalant.org If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned reserach. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and host approximately 60,000 blood drives annually. Vitalant is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to Careers@vitalant.org to let us know the nature of your request. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!