Sales Manager - Hotel Adeline

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: Welcome to Hotel Adeline, a distinctive property in the Pyramid Global Hospitality portfolio. Located in the heart of Scottsdale, Arizona, our hotel features 213 stylish guest rooms and 8,000 sq ft of versatile meeting space, offering a perfect blend of modern sophistication and comfort. At Hotel Adeline, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by the vibrant energy of Scottsdale. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Hotel Adeline. Take the first step towards a rewarding career by applying today. What you will have an opportunity to do: Hotel Adeline is looking for a motivated, outgoing, and results-driven Sales Manager to join our team! Located in the heart of Scottsdale, Hotel Adeline offers a unique and vibrant hospitality experience. We're looking for someone who is passionate about hospitality, enjoys building meaningful relationships, and is excited to develop new business opportunities throughout the Greater Phoenix area, with a primary focus on the Scottsdale market. Our ideal candidate is a natural relationship builder who thrives in a collaborative environment, takes initiative, and is committed to driving revenue while creating exceptional experiences for our clients and guests. Essential Functions Develop and execute sales strategies to generate new business and maximize hotel revenue within assigned market segments. Identify, prospect, and secure new corporate, group, association, and other business opportunities throughout the Greater Phoenix and Scottsdale markets. Build and maintain strong relationships with existing clients, local businesses, meeting planners, and industry partners to encourage repeat business and referrals. Develop and execute account action plans for assigned market segments and key accounts to increase account production and achieve established revenue objectives. Conduct outside sales calls, client meetings, site inspections, property tours, and presentations to promote the hotel's accommodations, amenities, and services. Respond promptly to sales inquiries, requests for proposals (RFPs), and prospective client opportunities. Prepare and negotiate proposals, contracts, and group agreements in accordance with established hotel policies and revenue objectives. Prepare and maintain accurate Banquet Event Orders (BEOs), group resumes, and other group detailing documentation, ensuring client requirements, contractual commitments, event specifications, and special requests are accurately communicated. Serve as a liaison between Sales and operational departments, including Food & Beverage, Banquets, and Front Desk, to ensure effective communication, coordination of group details, and seamless execution of client expectations. Achieve assigned monthly and quarterly sales goals, revenue targets, prospecting activity expectations, definite booking goals, and other established performance indicators. Maintain accurate records of sales activities, client communications, account production, and business opportunities within designated sales systems. Monitor market trends, competitor activity, local demand generators, and industry developments to identify opportunities for business growth. Collaborate with Revenue Management and hotel leadership to evaluate pricing strategies, booking opportunities, and overall business performance. Participate in local networking events, trade shows, community organizations, and industry functions to strengthen the hotel's presence in the Scottsdale market. Conduct follow-up communications with prospective and existing clients to maximize conversion, client satisfaction, and future business opportunities. Prepare sales reports, account production updates, forecasts, and other documentation as required by leadership. Participate in sales meetings, strategy discussions, and business reviews to evaluate performance and identify areas for improvement. Represent the hotel professionally while promoting its brand standards, service culture, and competitive advantages. Maintain compliance with company policies, brand standards, and established sales procedures. Support special projects, promotional initiatives, and additional responsibilities as assigned by hotel leadership. What are we looking for? High school diploma or equivalent required; bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred. Minimum 2 years of hotel sales, hospitality, or related sales experience preferred. Knowledge of the Greater Phoenix and Scottsdale hospitality markets, including local businesses, corporate accounts, and group travel trends. Experience with Marriott systems, sales platforms, and hotel property management systems preferred. Strong understanding of hotel sales strategies, revenue management, and market segmentation. Proven ability to prospect, negotiate, and close business opportunities. Excellent communication, presentation, organizational, and interpersonal skills. Ability to develop and maintain strong relationships with clients and industry partners. Proficiency in Microsoft Office applications and customer relationship management (CRM) systems. Self-motivated, results-driven, and able to manage multiple priorities in a fast-paced environment. Ability to work flexible schedules, including evenings, weekends, and holidays as business needs require. Valid driver's license and ability to travel locally for sales appointments, networking events, and client meetings. Ability to perform the physical requirements of the position, including conducting property tours, working at a computer for extended periods, and occasionally lifting up to 25 lbs. Please Note: This is a Non-Exempt Management (NEM) position Compensation: $ - $ Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.