Senior Sales Adviser

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!   We know the trade. In fact, on average you'll find close to 90 years' experience in every Jewson branch! We are recruiting for a Senior Sales Advisor to join our thriving Jewson branch in Henley-on-Thames, RG9 1BY. This is a full-time role working Monday-Friday 7:30 – 17:00, and every other Saturday from 08:00-12:00. This is a hands-on sales role where you will build strong relationships with customers, develop existing accounts and look for new opportunities to grow sales. With the branch moving to a brand-new site in Henley, it is a great time to join the team and play a key part in growing the customer base and supporting the branch's continued success. What You’ll Be Doing Build and develop strong relationships with new and existing customers, both face-to-face and over the phone. Manage existing customer accounts, identifying opportunities to grow sales and increase customer spend. Serve customers from the trade counter, asking the right questions to understand their needs and provide the right solutions. Make outbound calls to existing, lapsed and prospective customers to generate new business. Maximise every customer interaction through upselling and cross-selling, taking every opportunity to grow sales. Prepare and follow up quotes and enquiries to maximise sales conversion. Develop your product knowledge and understanding of the local market to identify further sales opportunities. Work closely with the wider sales team and suppliers to deliver excellent customer service. Understand pricing and margin to maximise the value of every sale. Support the wider branch team and contribute to the overall success of the branch. What We’re Looking For Experience in a sales or customer-facing role. Experience within building materials, merchanting or DIY would be desirable. A curious and commercially minded approach, with the confidence to ask questions and identify opportunities to grow sales. A proven track record of achieving sales targets and developing customer accounts. Confident with outbound sales, cross-selling and following up opportunities. Strong organisation and attention to detail when managing quotes, enquiries and orders. Customer Service -  High levels of customer satisfaction with frequently returning customers and growing live accounts  Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.  Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics  Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.  Pride - You take pride in your work and are dedicated to producing top-notch results.  What’s in it for you   Competitive Basic Salary   Performance Related Bonus   34 days holiday per year   Retirement Savings Plan (Pension) – with Legal & General   Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.   Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway   Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)   Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover   Refer a Friend scheme   Wellbeing Centre via Work Perks   Why Choose Us?  Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.  Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.  Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.    What's Next  If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.  STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future. If you’d like to build that future with us, check out our careers page or get in touch. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day. We are proud that we offer all our colleagues a great place to work.