Post Sales Support Specialist for ELECTRIFICATION

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: EL Sales Support Manager - Pre-Sales __ Your role and responsibilities In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: hybrid This role is contributing to the electrification in Americas You will be mainly accountable for: Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries. Qualifications for the role You are engaged in working with Sales force, Engineering Systems & SAP and in the electrification sector Ability to demonstrate your experience in customer support /service. You have +2 years of experience in customer service & electrification sector You are passionate about problem solving around high skilled teams Degree in engineering or related You are at ease communicating in English Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.