Senior Program Manager

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Get to Know the Opportunity: As a Senior Program Manager, you will serve as the primary point of accountability for planning and delivering large, complex projects or medium-to-large programs that support business unit and enterprise priorities. You will lead initiatives that span multiple business and technology areas, involve significant organizational change, and typically manage budgets of $8M-$15M, with programs up to $15M. Working with a high degree of autonomy, you will bring structure, transparency, and disciplined execution to changing scope, complex dependencies, and elevated delivery risk. You will also help strengthen Voya's delivery methodologies, standards, tools, and project management community. The Contributions You’ll Make: Own end-to-end planning, execution, implementation readiness, and reporting for complex projects and programs across multiple business and technology areas. Translate business problems and expected benefits into clear program objectives, measurable outcomes, delivery plans, and decision points. Deliver agreed outcomes on time, within scope and budget, and to established quality standards while balancing stakeholder expectations and acceptable risk. Develop and maintain an integrated view of milestones, dependencies, resources, risks, issues, assumptions, and impacts across projects, programs, and portfolios. Create early visibility into critical risks and dependencies, drive practical mitigation plans, and escalate decisions before delivery, budget, readiness, or acceptance is jeopardized. Remove barriers, resolve competing priorities, and enable cross-functional teams to maintain momentum through complex execution challenges. Partner with Finance to manage forecasts, understand cost drivers, explain financial performance, and provide leadership with actionable insight. Build trusted relationships with sponsors and senior leaders; communicate concise recommendations, trade-offs, and decisions with confidence and transparency. Influence business strategy and shape initiatives by connecting delivery choices to customer value, enterprise priorities, and expected benefits. Lead organizational readiness and change efforts so stakeholders understand the purpose, impact, and actions required for adoption. Manage vendor relationships and third-party commitments when required, including delivery expectations, dependencies, risks, and performance. Capture lessons learned, retain reusable knowledge, and identify opportunities to simplify delivery, reduce cost, and improve efficiency. Coach and mentor members of the project management community and model consistent use of Voya delivery methodologies, standards, and tools. Minimum Knowledge & Experience: 5+ years of experience leading large or significant projects or medium-to-large programs, typically with budgets of $8M-$15M. Expert knowledge of project, program, or portfolio management principles, governance, controls, tools, and delivery practices. Demonstrated success leading complex initiatives through highly matrixed, cross-functional teams across business and technology organizations. Strong financial acumen, including experience with budgets, forecasts, cost drivers, trade-offs, and outcome-based investment decisions. Proven ability to identify what is critical, simplify complex problems, set priorities, and drive timely, well-reasoned decisions. Experience proactively managing dependencies, risks, issues, organizational readiness, and stakeholder acceptance in dynamic environments. Ability to influence and inspire without direct authority, build partnerships across organizational levels, and establish credibility with senior leaders. Clear, concise, and audience-appropriate verbal, written, and presentation communication skills. Sound judgment, self-awareness, resilience, and the ability to remain effective under pressure while managing tight deadlines and acceptable risk. Ability to work with a high degree of autonomy while remaining disciplined, flexible, collaborative, and accountable for outcomes. Bachelor's degree in business, technology, project management, or a related field, or an equivalent combination of relevant education and professional experience. Preferred Knowledge & Experience: Experience in financial services or management consulting, particularly within retirement or employee benefits. Experience leading business transformation, technology modernization, or enterprise change initiatives across multiple functions. Experience providing oversight for a business or technology portfolio and managing complex vendor relationships. Project or program management certification, such as PMP, PgMP, or an equivalent industry-recognized credential. Master's degree in business, technology, project management, or a related field. #Li-SP1 Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $114,480 - $170,070 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes Voya Financial, Inc., is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit https://www.voya.com/ Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other. With a lens on balance, health & welfare, our work environment offers flexibility. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work-life balance and still allowing the benefit of in-person collaboration. Some functions will continue to be 100% on-site and others may be fully remote, depending on business needs. We care We do the right thing We have customer passion We have a winning spirit We are the We Certified by the Great Place to Work® Institute as a Great Place to Work® for the 10th consecutive year, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya’s culture is proudly recognized by multiple organizations. See a full listing of our awards and recognition.