Airport Rental Agent – Customer Service & Sales

Budget Car and Truck Rental of Utah is looking for customer-focused, dependable team members to join our Salt Lake City Airport rental team.

This position is ideal for someone who enjoys working with travelers, providing customer service, and discussing rental options and upgrades. You'll handle rental transactions, assist with vehicle selections, and help keep airport operations running efficiently.

Weekend availability is required.

Job Responsibilities

• Assist customers with rental agreements, reservations, vehicle pickups, returns, and extensions.
• Process payments, close rental contracts, and maintain accurate records.
• Explain rental pricing, vehicle choices, upgrades, and optional protection products.
• Identify sales opportunities and recommend services based on customer needs.
• Respond to customer questions and resolve service concerns.
• Coordinate with fleet staff regarding vehicle availability and readiness.
• Maintain an organized rental counter and follow company procedures.

What We Offer

• Competitive hourly pay plus sales incentives
• Medical, dental, and vision insurance for eligible employees
• Paid time off, vacation, and holidays
• 401(k) with company match
• Paid training and onboarding
• Career development and advancement opportunities

Experience in car rental, retail sales, hospitality, airport services, or customer support is helpful but not required. Training is provided.

Employment is contingent upon successfully completing applicable background and drug screening requirements.

About Us

We are a family-owned and operated rental car business with over 45 years of experience. Our team combines the resources of a nationally recognized brand with the personal approach of a locally managed company. We value teamwork, dependable employees, and opportunities for long-term growth.

Requirements

• High school diploma or equivalent
• At least 18 years old and authorized to work in the United States
• Valid driver's license with an acceptable driving record
• No more than two accidents or driving incidents within the past three years; applicants under 21 must have a clean driving record
• Strong communication and customer service skills
• Comfortable with sales, computer systems, and financial transactions
• Dependable, organized, and able to work evening shifts and weekends