Call Center L&H Sales Agent
Association Member Benefits Advisors, LLC
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Full description
Full-Time| Remote | Monday through Friday
Compensation: Hourly base, plus uncapped performance bonuses
License: Active Life Health (LH) insurance license preferred; unlicensed candidates must be willing to obtain licensure during onboarding.
Position Overview
AMBA is hiring a Call Center LH Sales Specialist to join a high-volume, outbound-driven inside sales team focused exclusively on Life and Supplemental Health insurance products. This role is built for insurance sales professionals who thrive on the phone, know how to sell LH coverage consultatively, and are motivated by clear metrics and strong earning potential.
You'll be provided with warm, company-generated leads from established member associations — your job is to convert those conversations into enrolled, protected members through consistent, high-quality outbound calling.
This is not an inbound, appointment-setting, or account-management role. It's a sales role, first and foremost, built around LH product expertise and daily outbound activity.
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members — supporting millions of members across all 50 states, including some of the country's largest retired public employee associations.
What You Will Do
- Make 150+ outbound calls per day to member leads provided by the company
- Deliver consultative LH sales presentations, matching members to the right Life and Supplemental Health coverage for their needs
- Educate members on plan options, benefits, and enrollment requirements with full product and compliance accuracy
- Close sales and complete enrollments over the phone, managing the full sales conversation from open to close
- Handle objections and rejection professionally while maintaining a member-first, compliant experience
- Manage a personal sales pipeline and document all activity accurately in Salesforce
- Take inbound calls as volume allows, while keeping outbound dialing and sales conversion as the core responsibility
- Meet or exceed daily activity benchmarks and monthly sales quotas
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
Compensation Benefits
- Hourly base pay plus monthly performance sales bonuses
- Typical first-year total earnings: $50,000–$60,000
- Top-performing LH sales specialists earn $150,000+
- Full benefits: medical, dental, vision, life, and long-term disability coverage
- 401(k) with company match
- Paid time off and paid holidays
- Ongoing sales coaching, product training, and internal advancement opportunities
Requirements
What Success Looks Like
Success in this role is driven by sales activity and conversion, not just call volume. Top performers combine:
- High daily outbound call volume and talk time
- Strong close rates on LH product presentations
- Consistent pipeline management and CRM documentation
- Reliable, quota-hitting performance month over month
This Role May Not Be a Fit If You
- Prefer inbound-only, warm-transfer, or appointment-based sales
- Are looking for account management or a relationship-only (non-quota) role
- Need a highly flexible, low-structure workday
- Are not comfortable with frequent, high-volume dialing
What You Bring
- Active Life Health insurance license preferred (or willingness/ability to obtain licensure within a defined onboarding timeframe)
- 2+ years of insurance sales experience, ideally in LH or a comparable high-volume call center sales environment
- Proven ability to sell consultatively and close over the phone
- Strong objection-handling, listening, and communication skills
- Comfort with fast-paced, goal-driven sales environments
- CRM proficiency; Salesforce experience a plus
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