Account Manager

My name is Christian Sjöberg, and I am the Sales Manager for our sales team in the Northern Region at Telia Cygate. We are now looking for a business-driven Account Manager to join our office in Örebro, someone who wants to help develop both new and existing customer relationships. In this role, the focus is on creating long-term growth by understanding customers’ businesses, identifying business opportunities, and helping them develop with the support of Telia Cygate’s broad portfolio of digital infrastructure, security, networking, and secure cloud services. What you will do As an Account Manager, you will be responsible for developing and expanding business with both new and existing customers in the region. You will work strategically and long-term with customer relationships and become a trusted advisor to key decision-makers. You will: Identify, engage, and win new customers within prioritized segments Develop existing customer relationships through proactive sales and business development Build and execute customer plans with clear objectives, activities, and growth strategies Manage the entire sales process from initial contact to closed deal Identify customer needs and coordinate internal specialists to create the best possible solution Work toward budget targets, sales goals, and established KPIs Build long-term relationships with decision-makers and key stakeholders Ensure high customer satisfaction and continuous business development over time What will help you thrive in this role We are looking for someone who is passionate about identifying and creating business opportunities and who has a strong focus on customer relationships. You are commercially minded, self-driven, and able to build trust at all levels of an organization. We believe you have: Experience in B2B sales with a proven track record of successful sales performance. Experience working with public sector customers and procurement processes. Experience developing and managing customer relationships over time. The ability to understand customers’ businesses and identify business opportunities. Strong experience working in a structured way with account plans, pipelines, and forecasting. Fluency in both Swedish and English, with strong verbal and written communication skills. Experience within IT, networking, security, cloud services, or related technology sales is highly preferred but not a requirement. A strong personal drive and the ability to take ownership of your customer portfolio, while understanding the importance of collaboration across the organization. We believe you recognize yourself in the following You are energized by building relationships and creating new business opportunities. You are curious and genuinely interested in your customers’ businesses and challenges. You are results-oriented and motivated by achieving and exceeding your goals. You collaborate well with colleagues and see the value of winning as a team. You are communicative, trustworthy, and humble. You thrive in an environment with freedom under responsibility and take initiative to create business opportunities. Why Telia Cygate?  At Telia Cygate, we’re not only experts in networks, security, and various types of cloud solutions – we’re also a team that believes work should be fun! As part of Telia Company, we have the strength to create real impact on a large scale, contribute to societal value, and help our customers navigate the world of digitalization. And we always do it with warmth, care, and a smile. Here, it’s our ideas and diverse perspectives that make us strong, and together we ensure that the world of technology becomes a place where everyone feels good – and where you belong. Your development matters to us. We encourage continuous learning and make sure that you and your interests are in focus. We know that people are the heart of our company, which is why we value joy, creativity, and different perspectives in everything we do. Welcome to grow together with us – where we make technology human and create real impact! Telia Cygate is proud to be certificated as Great Place to Work With us, people are at the center – here you get the chance to grow, be challenged, and thrive together with dedicated colleagues. We are building a culture where security, togetherness, and opportunities go hand in hand. Do you want to be part of the journey? Welcome to a workplace that truly lives up to its name. What we offer  When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results. Interested? Apply! We look forward to receiving your application by 2026-11-04.  Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply! Location: Örebro If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner.  Telia is part of critical infrastructure and parts of our operations are subject to security protection. Depending on the role, vetting activities may be required prior to employment. In some cases, additional eligibility requirements, including specific citizenship requirements, may apply. Background and reference checks will be part of the process. Want to know more about this role? Please reach out to  Christian Sjöberg at christian.sjoberg@cygate.se We kindly ask recruitment agencies and external vendors not to contact us regarding this position. Equal opportunities At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength. Welcome to Telia Cygate – Home of  Experts Telia is the home for connected technology that allows generations to thrive, pioneering ways for businesses to become smarter and societies more sustainable. Together, we are making better happen.