Technical Support Engineer - Field Engineer (SDT)
bakerhughes
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Technical Support Engineer / Field Engineer (SDT) Are you a Technical Support Engineer looking for a new challenge? Do you enjoy leading technical operations and delivering successful projects? Join our team! Our oilfield technology and services help customers operate efficiently and achieve outstanding results. Through digitalization, automation, and innovative technologies, we support safe, reliable, and high-quality service delivery across Production Enhancement, Cementing, and Coiled Tubing operations. Partner with the best As a Technical Support Engineer / Field Engineer, you will support technical planning, execution, and continuous improvement of service delivery operations. You will work closely with Service Delivery Coordinators, Resource Planners, ARMO teams, and customers to ensure all projects are executed safely, efficiently, and in compliance with Baker Hughes standards. As a Technical Support Engineer / Field Engineer, you will be responsible for: Leading and supporting HSE and Service Quality initiatives. Ensuring compliance with Baker Hughes standards, policies, and operating procedures. Preparing, reviewing, and submitting technical proposals and programs to customers. Ensuring technical proposals comply with Baker Hughes and customer SOPs. Supporting the management of change (MOC) process and operational risk controls. Coordinating personnel, resources, and equipment to support safe and efficient operations. Supporting activity forecasting and equipment maintenance planning. Collaborating with Resource Planners and ARMO teams to optimize equipment readiness. Supporting project mobilization, yard activities, and operational readiness. Managing customer communications and continuous service quality improvement. Ensuring completion of pre-job and post-job documentation and reporting. Monitoring customer and internal KPIs and supporting performance improvement initiatives. Conducting incident investigations, reporting, and corrective action follow-up. Applying continuous improvement methodologies including RCA, AAR, Lessons Learned, and knowledge-sharing tools. Supporting project closeout activities and final customer deliverables. Fuel your passion To be successful in this role you will: Have a bachelor's degree in engineering. Have 5-10 years of relevant oilfield services experience. Demonstrate strong leadership and team management capabilities. Have excellent planning and organizational skills. Possess strong verbal and written communication skills. Be capable of coordinating cross-functional teams to achieve project objectives. Have knowledge of HSE requirements, risk assessments, and service quality processes. Be able to manage customer relationships and support operational excellence. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working arrangements to support productivity and work-life balance. Working with us Our people are at the heart of what we do at Baker Hughes. We invest in the health, wellbeing, and development of our workforce while creating opportunities for growth and career progression. Working for you When you join Baker Hughes, you can expect: Contemporary work-life balance policies and wellbeing activities. Comprehensive healthcare and insurance programs. Competitive financial and reward programs. Professional development and training opportunities. Additional voluntary and flexible benefits. This position is being advertised for future talent pipelining purposes, your profile will be considered for upcoming opportunities, and our team may contact you as suitable roles become available. The Baker Hughes internal title for this role is: Services Senior Specialist - Technical Support Engineering At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.
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