Account Executive, SaaS

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

We're looking for an Account Executive to join our inside sales team and help healthcare and senior care organizations get more out of our workforce management platform. This is a true mix of farming and hunting. You'll take over a book of existing clients, keeping them happy, renewing them, and growing what they do with us. You'll also go out and win new customers with your own outbound prospecting.

You'll be selling a SaaS product that solves a real operational problem for the people who use it, and you'll have a warm base of accounts and an established partner network behind you. You won't be starting from zero. You'll join a team of Directors and Senior AEs who've done this well, and there's a path to grow here: the person who held this seat was recently promoted into a leadership role.

Where you’ll work

This role is based at our Irving, Texas headquarters. We believe the best onboarding and collaboration happen face-to-face, so you’ll start on-site five days a week during your first few months. Following ramp-up, a hybrid schedule (two remote days per week) may be available with manager approval and depending on business needs.

What you’ll be doing

• Owning a book of existing clients: driving renewals, upsells, cross-sells, and expansion within your accounts.

• Prospecting and winning new business through cold calling and multi-channel outreach.

• Running the full sales cycle: qualifying leads, discovery, demos, negotiation, and close.

• Building relationships with partners and referral sources to create pipeline and co-sell opportunities.

• Keeping your pipeline, forecast, and activity accurate in Salesforce.

• Working closely with your team, sales enablement, and sales operations to sharpen how we sell.

What you’ll need

• 2+ years of quota-carrying inside sales or Account Executive experience in B2B SaaS, with a track record of hitting or beating your number.

• Real outbound experience: you're comfortable picking up the phone and doing it at volume.

• Experience managing and growing an existing book of business, not only new-business hunting.

• Strong discovery, presentation, and closing skills.

• Solid CRM habits (we use Salesforce) and comfort with pipeline management and forecasting.

• A coachable, self-driven attitude and a good fit for a metrics-driven team.

Perks of working for ShiftKey

• Inclusive and collaborative work environment where all voices are valued.

• Hybrid-friendly office spaces designed to be fun and engaging.

• Comprehensive health, vision, and dental coverage.

• Benefits begin on your first day.

• Generous PTO and company-paid holidays, including flexible floating holidays.

• 100% 401(k) employer match up to 6%.

• Paid parental leave.

• Wellness support, including access to mental health resources.

#LI-Hybrid

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. 

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com